Privacy policy

Privacy Policy

Introduction

PURENECTARZ ("PURENECTARZ ", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes how we collect, use and share information about you as well as your rights and choices about such collection, use and sharing. It applies when you access or use our websites and other products and services (collectively, the “Services”), contact our service team, engage with us on social media, or otherwise interact with us.

If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, whether or not you purchase any of our Services, you agree to this Privacy Policy.


Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us, as your continued use of any Services constitutes acceptance to the updated terms.


Information Collection

Information collected from you

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers: Name, email address, postal address, telephone number, and online identifiers.

  • Internet Activity

  • Commercial Information: Purchases.

  • Financial Information: Credit or debit card number.

  • Location Information: General location data.

  • Consumer Communications: Direct communications with our consumers.

  • Inferences from Other Data: Inferences created from other personal information collected.

Information collected from other sources

We may collect personal information about you from third-party sources. The sources and categories of information we may collect include:

  • Data Brokers

    • Personal Identifiers, including name and email address.

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Privacy Policy. We generally retain data according to the guidelines below:

Type of Data Retention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data Deleted or anonymized when a deletion request is received.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number Retained as long as necessary to fulfill our contract with you, or until a deletion request is received. May be anonymized beyond this period.
Data we collect when you contact us for customer support, including Name, Email address, Telephone number, Purchases, Direct communications with our consumers Retained as long as necessary to help us respond to questions or complaints. May be anonymized beyond this period.
Data we collect for promotional communications, including Name, Email address, Online Identifiers, Purchases, Direct communications Retained until you opt out or request deletion. Opt-out records are retained to prevent future communications.
Data for privacy requests, including Name, Email address, Online Identifiers Retained as long as necessary to comply with legal obligations.

Why We Process Your Information

We use personal information for the following purposes:

  • Analyzing Data

  • Conducting Surveys

  • Creating Customer Profiles

  • Delivering Targeted Ads

  • Fulfilling Customer Orders

  • Improving Our Products & Services

  • Meeting Compliance & Legal Requirements

  • Operating Our Website or Mobile Apps

  • Preventing Fraud

  • Processing Payments

  • Providing Customer Support

  • Sending Promotional Communications

  • Storing and Managing Data


How We Disclose Your Personal Information

We may disclose the following personal information about you to our service providers and vendors when you purchase our products or visit our website:

Personal Information Category Categories of Service Providers Categories of Third Parties
Personal Identifiers Customer Support Contractors Customer Support Contractors, Data Analytics Providers, Sales & Marketing Contractors
Internet Activity Customer Support Contractors Customer Support Contractors, Data Analytics Providers, Sales & Marketing Contractors
Commercial Information Customer Support Contractors Customer Support Contractors, Payment Processors, Sales & Marketing Contractors
Financial Information Customer Support Contractors Customer Support Contractors, Sales & Marketing Contractors
Location Information Customer Support Contractors Customer Support Contractors, Data Analytics Providers, Sales & Marketing Contractors
Consumer Communications Customer Support Contractors Customer Support Contractors, Sales & Marketing Contractors

Cookies & Similar Technologies

Cookies

This site uses first and third-party cookies and similar technologies to process personal information for the purposes described in this Policy. Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. To learn more about cookies and how to control the use of cookies at a browser level, visit https://allaboutcookies.org/

Do Not Track

Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. However, you may still exercise your privacy rights as described elsewhere in this Policy.

Third Party Analytics Tools

This site uses Google Analytics to analyze your interactions and experiences with our Services. You can find out how Google Analytics uses data here and how to opt out of Google Analytics here.


California Shine the Light Disclosure

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to contact@purenectarz.com. Please allow 30 days for a response.

To opt out of selling and sharing personal information, go to Your Privacy Choices.


Canada (PIPEDA)

This section provides additional information for people in Canada. The terms used in this section have the same meaning as in the Personal Information Protection and Electronic Documents Act (PIPEDA).

Collection and Disclosure of Personal Data

The personal information we collect and how we share it is described above in our Privacy Policy.

Privacy Rights

Individuals in Canada have the following rights regarding their personal information:

  • Right to Access: You have the right to be informed of the existence, use, and disclosure of your personal information and to be given access to that information.

  • Right to Correct: You have the right to contest the accuracy and completeness of the personal information we have about you, and to have it amended as appropriate.

  • Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, and disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

  • Right to Delete: You may request that we delete personal information we have obtained about you. However, we may retain your personal information if it is necessary for certain purposes, as allowed by law.

  • Right to Opt-Out: You have the right to opt out of the use of your personal information for targeted advertising.

Cross-Border Transfers

Your personal information may be processed in foreign jurisdictions, including the United States, where it may be subject to access by foreign courts, law enforcement, and other government agencies, in accordance with the laws of those jurisdictions.


Contact

If you have any questions or concerns regarding how we handle your personal information, you may contact us at:

  • Privacy Officer: contact@purenectarz.com

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Office of the Privacy Commissioner.